Return Policy
60-Day Money-Back Guarantee
We offer a 60-day money-back guarantee on all unopened SOURCE products. If you're not satisfied with your purchase, you may request a full refund, as long as the package is still sealed.
No Returns Based on Taste
We do not offer refunds based on taste preferences. However, if the product is still sealed and falls within our 60-day return window, it is eligible for a full refund.
No Returns for Opened Products
We do not accept returns of opened or used products. This policy ensures the safety, quality, and integrity of our supplements.
Not feeling it? You can return.
If you used the product as recommended for at least 14 days and didn’t notice any effects, you may request a refund, even if the product has been opened.
(must be used minimum of 14 consecutive days, 2 scoops daily)
Adverse effects?
If you experience any negative reactions, please stop using the product immediately and contact us at info@sourceminerals.co. Describe your symptoms in detail. If appropriate, and the product is still within the 60-day window, we’ll guide you through the return process and issue a full refund even if the item is unsealed.
How to Request a Refund
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Email info@sourceminerals.co within 60 days of your purchase.
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Include your order number, the item(s) you wish to return, and your reason for return.
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Once your return is approved, you must ship the unopened product back to us. Return shipping is not covered by SOURCE.
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Upon receipt and inspection, we will issue a full refund to your original payment method.
Refund Processing Time
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Refunds are processed within 7–10 business days after we receive and inspect your return.
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You will receive a confirmation email when your refund has been completed.
Additional Notes
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Proof of purchase is required (e.g., order confirmation or receipt).
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Returns on purchases from third-party retailers must be handled through their policies.
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We reserve the right to reject any refund request if the return does not meet our policy criteria.
For any questions or concerns, please reach out to us at info@sourceminerals.co.
Our contact information is posted below:
Brand Space LLC | SOURCE
info@sourceminerals.co
236 N 12th St, 3, Brooklyn, NY, 11211
+1.347.206.2764